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Other News from EventPro Planner
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Click the headings below to view the articles. |
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Date: 04/06/10 |
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To ensure that all clients receive the highest quality of service in the fastest time possible, EventPro Planner Software Support has reviewed and revamped its procedures. Beginning May 10, 2010, all incoming support issues will be routed through a Support Receptionist and entered into a Support Queue before being assigned to a Technical Support Representative.
This guarantees that issues receive the same prompt and dedicated attention from our Support team whether you call, email or leave a voice mail. Emails are checked several times per hour, and voice mails are automatically converted into emails by our phone system so that they receive equal attention.
This new procedure ensures the best quality of service for each support issue. Support Receptionists will monitor and organize the intake of support requests so that Technical Support Representatives can dedicate their full energy and attention to resolving technical support issues as quickly as possible. This does not mean you are stuck talking to an automated phone service! If you want to speak with a real person, our Technical Support Representatives will be happy to return your call and guide you through the issue resolution.
For more details regarding the updated Support Procedures, view the Support Bulletin or download the Support Quick Reference PDF.
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Date: 04/06/10 |
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Find out what's new at EventPro Planner Software. The EventPro Planner Connection, our quarterly newsletter, was sent out to clients. Articles in this issue: Save Up to 20% OFF UPP Extended Contracts | Event Category Letter Templates | Send Multiple Reports in a Communication | Version 2.3.0.511.
View Volume 4, Issue 2 - April 2010.
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Date: 01/05/10 |
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As we begin the New Year, it is a good time to look back on all of the great changes that have happened in EventPro Planner Software. There have been so many, you may have forgotten about some of them! A special year-end bulletin has been posted to our website, detailing all of the great features added to the software in 2009. To view the bulletin, click here.
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What's New in the latest EventPro Planner Software update? Log in to Support and find out. |
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Date: 01/05/10 |
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Find out what's new at EventPro Planner Software. The EventPro Planner Connection, our quarterly newsletter, was sent out to clients. Articles in this issue: 2009 in Review | Upgrade to Version 2 | Save Time with Communication Defaults | Attendee Classifications are Color-Coded | Version 2.2.2.507.
View Volume 4, Issue 1 - January 2010.
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Date: 11/02/09 |
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Don’t forget to consult the EventPro Planner User Manual for the software help you need. The manual has just been updated to be current with Version 2.2.2.506. If you use Online Help, you will automatically access the latest version of the manual. If you use Local Help in the program, go to the program now, click on the Help menu and select Download and Update Local Help.
Once you have opened the manual, refer to the section called "What’s New in Help". It will direct you to the sections of the manual that explain how to use the latest new and enhanced features.
For this update, additions have been made to the following features:
- Resources (previously known as Detail Items)
- Budget
- Income/Expense Items
- Event Organization Screen
- Event Function Itinerary
- Attendees
- Companies/Contacts
- Exhibitors
Remember, you can also check out the latest changes in EventPro Planner by selecting Help | What’s New from the main menu in the program.
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Date: 10/06/09 |
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Find out what's new at EventPro Planner Software. The EventPro Planner Connection, our quarterly newsletter, was sent out to clients. Articles in this issue: Save 50% OFF Booth Module | Track Travel Arrangements | Cleaning House with EventPro Planner Purge | Reports Have the Info You Need | Version 2.2.2.505.
View Volume 3, Issue 4 - October 2009.
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Date: 07/02/08 |
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EventPro Planner Version 2.2 has been released, bringing some significant changes to the product:
- Multiple budgets are now available
- Income and expense items are no longer separate items
- Detail Items have been renamed to Resource Items
- An Exhibitor Attendees view has been added to the Exhibitors tab
- Multiple generic/no name attendees can now be created using the ‘Multi-Add’
- The previous ‘Multi-Add’ functionality is now available under ‘Multi-Add Detail’
- A new optional Resource Management Module is available (contact Sales for details)
- Two upgrading options are also available
For more details on the the features listed above, view the August 11, 2009 Bulletin.
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Date: 07/02/09 |
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Find out what's new at EventPro Planner Software. The EventPro Planner Connection, our quarterly newsletter, was sent out to clients. Articles in this issue: On the Road with EventPro - 2009 MPI Conference | Discounted Training Packages, Save $75.00 | Track Accommodations | Email Quick Fix | Wizards Make Tasks “Magically” Easy | Version 2.1.5.412.
View Volume 3, Issue 3 - July 2009.
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Date: 06/18/09 |
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EventPro Software will have a booth on display at the Meeting Professionals International World Education Congress (MPI WEC) in Salt Lake City, Utah from July 11th to 14th, 2009. The conference will be held at the Salt Palace Convention Center and includes several knowledge sessions designed to enhance your business expertise.
Likewise, at EventPro Software, we’re continually striving to provide you with the best solution to help you increase your event management and planning success. A key method to enhancing our software comes from input and feedback from you - our customers. Tradeshows, such as the MPI WEC, provide us with the unique opportunity to meet face-to-face with our clients and prospects, and hear what they have to say in person.
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Date: 04/02/09 |
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Find out what's new at EventPro Planner Software. The EventPro Planner Connection, our quarterly newsletter, was sent out to clients. Articles in this issue: Latest Software Upgrade | New Email Synchronization | Add an Itinerary to Event Functions | How to Create a “Do Not Contact By” List | Version 2.1.4.407.
View Volume 3, Issue 2 - April 2009.
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Date: 04/02/09 |
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Companies are impressed with EventPro Planner Software! No matter what kind of event you need to plan, EventPro Planner will help with your event organization needs. See what our client, First Southwest Company, has to say about EventPro Planner:
"EventPro has been a great addition to our software tools. It keeps us on track, and on budget. The team at EventPro is outstanding. Any questions are answered promptly, and any technical problems are solved quickly. I would recommend EventPro to anyone who wants to make their events run flawlessly!"
Candace Emerson
Corporate Event Coordinator
First Southwest Company
Do you have something to say about EventPro Planner Software? We'd like to hear about it! You could be featured in an upcoming issue of the EventPro Connection, our quarterly newsletter. Submit a Testimonial today!
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